Things to remember

  • Check-In time is 11:00 AM and Check-Out Time is 10:00 AM. Sanitization of Tents are thoroughly done by our staff before the Guests actually Check in.
  • If our Check-In/Out timing does not suit your Tour Plan, kindly inform us so that necessary tent /room allotments can be arranged on PRIOR INTIMATION, subject to availability, and please note that will be chargeable in addition.
  • Non-Related Couples are not allowed for Booking Purpose.
  • As per direction of Local Police Administration, please carry a Copy of Valid ID Proof (Adhar Card / Voter ID Card / Passport / Driving License) PER FAMILY. Please note that PAN Card is not accepted as valid ID Proof.
  • Cancellation Request or Alternation of Booking Date is entertained. For Cancellation, please refer to our Cancellation / Refund Policy. For Alternation of Booking Date, request must be made at least one Week before.
  • Transfer of Booking to other person will not be entertained.
  • Murguma Eco Hut reserve the right to cancel the reservations when it is found that a customer has engaged in fraudulent/ inappropriate activity or in a circumstance where it appears that the reservation contains or is resulted from an error.
  • Please note that Our Swiss Cottage Tents are made of Cotton Layers of Cloth inside and Covered with Classic Canvas Outer. So, Smoking inside the Tents are strictly prohibited as it may bring Fire Hazard.
  • Murguma is a remote area in the lap of Nature. Hence Murguma is not well equipped to provide instant solution for some challenges like power supply disruption due to lightning, heavy rain, and storm. Due to such severe and other technical issues it might happen that Electricity, Water Supply get disrupted and restoration to normalcy might take time. In such a situation, Guests are requested to cooperate with the situation. Rest, Staff & Management of Murguma Eco Hut assure the Guests to resolve the problem as soon as possible.
  • Guests are requested to Collect the Money Receipt / Bill from the Staff -In-Charge, in support of what they actually pay during their Stay at Murguma Eco Hut except the tips (if it is paid). It is Highly Recommended to the Guests not to leave the Resort Premises without having valid Actual Money Receipt / Bill.
  • For any Booking related Query / Complaint / Suggestion, please call us at the following Mobile Numbers or WhatsApp. Mobile : 08240242398 / 08013082949. WhatsApp : 09073262726 / 08013082949
  • Guests are requested to fill the feedback form before check out so that we can improve our service. Feedback form is available at reception.